Return and Replacement Policy

At House of Diva, we want you to have a seamless and satisfying shopping experience. As part of our commitment to quality and customer satisfaction, please take note of our return and replacement policy:

No Returns or Exchanges
We currently have a no return or exchange policy on all orders. This policy is in place to ensure that our products are handled with care and that all customers receive new, unused items. We strongly encourage you to carefully review your selection before completing your purchase to ensure it meets your expectations.

Product Information and Assistance
To help you make an informed decision, we offer detailed product descriptions, images, and sizing guides on our website. However, if you have any questions regarding the size, fit, or details of a product, our dedicated customer service team is here to assist you. We’re happy to provide more information to ensure that you make the right choice for your needs.

Sizing and Fit
If you need help determining the right size or have concerns about a specific product’s fit, feel free to reach out to us. We are more than happy to provide guidance and make sure you’re comfortable with your selection before purchasing.

Order Confirmation
Once your order is confirmed, we process it promptly, so we kindly ask that you double-check your cart and all details before finalizing your order. This will help avoid any potential issues and ensure that you’re happy with your purchase from the start.

Quality Assurance
We take great pride in the quality of our products, and we are confident that you will be pleased with your purchase. However, should there be any issues with the quality of your product upon delivery, please contact us immediately. We will evaluate the situation and work with you to resolve any potential defects or issues that may arise.

Customer Satisfaction
At House of Diva, your satisfaction is our priority. We aim to create a shopping experience that is easy, enjoyable, and hassle-free. We appreciate your understanding and cooperation with our policy.

If you need further assistance or have any questions, don’t hesitate to reach out to our customer service team. We’re here to help and ensure that your experience with House of Diva is nothing short of excellent. Thank you for choosing us!